Here’s why Google Cloud support is now priced per person

One of the key messages out of Google Cloud Next last week: The company has gotten serious about serving enterprise customers in a way that meets their needs. A key component of that is a new set of support plans for customers of its cloud platform. Instead of paying one big support fee, businesses will […] Read more »

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Amazon’s Alexa gains support for Outlook calendars

Users of Amazon’s Alexa virtual assistant can now ask it questions about the contents of their Microsoft-hosted calendars. On Wednesday, the assistant gained the ability to interact with calendars from Outlook.com and Office 365, similar to how it works with Google Calendar. Amazon didn’t make an announcement for the new feature. When asked about the […] Read more »

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IDG Contributor Network: Dome9 offers multi-cloud security, adds native support for Azure

Dome9 Security, a cloud infrastructure security and compliance vendor, announced today that it is offering native support for the Microsoft Azure cloud platform. This is interesting because until now, Dome9 had strongly pushed an Amazon Web Services (AWS) story. The reasons for that are clear: AWS is the 1,000-pound elephant when it comes to cloud […] Read more »

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IDG Contributor Network: Mirantis to offer commercial support for OpenContrail SDN platform

As Mirantis is moving away from the ‘pure-play OpenStack company’ tagline, it’s adding more managed services to its resume to take on players like RackSpace and AWS. Mirantis is now offering commercial support for OpenContrail, an extremely popular software-defined networking (SDN) platform used with OpenStack. There are three core components on any cloud: compute, storage and networking. […] Read more »

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MariaDB adds support for big data analytics

MariaDB today moved to unite transactional and analytical processing in a single relational database with the announcement of the general availability of its open source MariaDB ColumnStore 1.0. “What we’re offering is a single SQL interface for both OLTP and analytics,” says David Thompson, vice president of Engineering at MariaDB. “MariaDB ColumnStore is the future […] Read more »

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Microsoft adds Kubernetes support to Azure Container Service

Containers have become a major fixture of modern application development. Companies are turning to the technology because it helps them more easily create portable, scalable applications that can work in a wide variety of environments, including the public cloud. Microsoft is aiming to further capitalize on that trend with a set of updates announced Monday […] Read more »

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Microsoft gets support for its fight against government gag orders

Microsoft has secured some big allies in a fight against the federal government, including three of its chief rivals, plus a hometown airline.  Microsoft is fighting the government over its right to tell customers when federal agents request their data and emails. The company filed a lawsuit in April against the federal government, charging such […] Read more »

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New Relic adds support for Golang, SPA monitoring

Modern applications increasingly rely on cloud and microservices architectures. While enabling greater efficiency and scalability, they also present operational challenges: Traditional application performance management (APM) offerings were built to provide visibility in a world of monolithic, on-premises applications. SaaS-based APM specialist New Relic is pushing hard to position itself as the APM of choice for […] Read more »

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IDG Contributor Network: Kubernetes becomes more scalable, gets support for hybrid clouds

Earlier this week, Google released version 1.3 of Kubernetes, the open source container orchestration software. The release brings support for deploying services across “multiple clouds (including on-prem), support for multiple node types, integrated support for stateful services (such as key-value stores and databases), and greatly simplified cluster setup and deployment on your laptop. Now, developers […] Read more »

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The end of Microsoft product support (and we feel fine)

Last month Microsoft started sounding the “end of support” death toll for Exchange 2007. Admins have a year to plan and migrate to either Office 365 or a newer version of on-premises Exchange. (If you go with on-premises Exchange, I recommend Exchange 2016 because Exchange 2013 is already three years into its 10-year support cycle […] Read more »

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SAP sees cloud, support revenue overtaking software in 2018

German business software maker SAP expects its revenue from cloud subscriptions and support to be higher than its revenue from software licenses in 2018, reflecting an industry trend. This would be a dramatic shift for a company, which earlier had licenses and support of its business software as its mainstay business. There was considerable skepticism […] Read more »

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SAP sees cloud, support revenue overtaking software in 2018

German business software maker SAP expects its revenue from cloud subscriptions and support to be higher than its revenue from software licenses in 2018, reflecting an industry trend. This would be a dramatic shift for a company, which earlier had licenses and support of its business software as its mainstay business. There was considerable skepticism […] Read more »

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Enterprises can’t solve tech support for the cloud

Your storage-as-a-service cloud goes down one afternoon. Who do your users call? The internal support desk? The cloud provider? Outsourced support? Their nerdy cousin? These are the questions facing enterprise IT these days. They are brokering cloud services for users, often passing the cost on to them as well. However, when it comes to support, […] Read more »

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IBM Strengthens Effort to Support Open Source Spark for Machine Learning

IBM is providing substantial resources to the Apache Software Foundation’s Spark project to prepare the platform for machine learning tasks, like pattern recognition and classification of objects. The company plans to offer Bluemix Spark as a service and has dedicated 3,500 researchers and developers to assist in its preservation and further development. In 2009, AMPLab […] Read more »

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MaaS360 is First Cloud-Based Mobile Device Management Platform to Support

Image by 3rr [San Jose, CA] MaaS360 is First Cloud-Based Mobile Device Management Platform to Support … MaaS360 provides the agility to instantly support the rapid introduction of new operating systems through its cloud-based platform. MaaS360 is the #1 and only true SaaS solution for mobile device management. Offered as an on-demand subscription service … […] Read more »

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